Account Manager

As an integral part of Spike’s growth, we will be needing an online marketing professional with strong commercial awareness to join our team as Account Manager as we shift to adding client service teams. A good Account Manager puts the client first and is perfectly in tune with their aspirations. We work with some tremendous brands and have an excellent track record of client retention which we will continue to do with the successful applicant.

This is an exciting point to join Spike as we continue to improve our customer service and overall service delivery.

So if you consider yourself a class leading Account Manager and want to take a look to see if Spike is the right business for you – apply with us today.

Key requirements

  • Setting up and leading client review meetings (video/face-to-face)
  • The ability to learn about a client’s operation in great detail and get to grips quickly with its KPIs.
  • Have a strong working knowledge of digital marketing.
  • Managing monthly client reports
  • Be vocal in planned activity and challenge activity when appropriate to always put the client first.
  • Demonstrate a thirst for ongoing learning in digital marketing.

Personal specification

  • The ideal candidate will be natural at owning and driving performance from our key channels of activity (organic search, paid media and PR/outreach)
  • Building a strong working relationship with the key clients that you are responsible for
  • Demonstrate a genuine interest for driving marketing performance beyond the targets and initial contract timeframe.

About Spike

Established in 2010, Spike Digital are a Google Certified Partner, accredited professional in Bing Ads and operate live campaigns for many different types and sizes of businesses. We pride ourselves in the service we deliver and particularly specialise working well with small to medium ecommerce businesses with high growth ambitions.

Our key driver is end-to-end ownership of online marketing results; dovetailing in-depth search strategies with best in class user experience. Our business model is based on working with a low number of clients where we can build close working relationships, add value and grow as our clients gain success.

Apply for this role

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